It’s Easy to Use and Fully Customizable
WebCell is a complete online corporate ordering system for cellular phones and services. It enables wireless telecoms and their dealer networks to offer simple, accurate online ordering to corporate accounts through a fully customizable website.
Every detail can be controlled, ensuring that each corporate account is offered exactly what it should be offered, and at the right price. Even the details of the payment process are fine-tuned to meet the needs of the most demanding corporate buyer.
There is no other solution available today that is as advanced and easy to use as WebCell.
Improved Customer Satisfaction
Enabling your corporate accounts to take control of ordering dramatically increases customer satisfaction. Using WebCell, corporate buyers can place orders for wireless handsets and services online at any time. They are not forced to wait for a corporate sales representative to tell them what’s available and how much it costs; they can simply point and click.
Organization through Fleet Management
WebCell gives corporate accounts a single place to keep records of every wireless device within their fleet; the records are searchable and editable. Extensions to the fleet manager include the ability to communicate changes to service plans, suspension/reactivation of service and wireless feature changes. Through the fleet manager, wireless telecom managers retain complete control over every service plan and handset through an easy-to-use web-based dashboard.
Complete Management System
WebCell is managed by a comprehensive set of tools that control every aspect of the corporate purchasing system and include workflow processes to ensure that orders are managed accurately and within service level timelines.
A major component of the administration system is the price matrix manager. This system governs every price that is offered to each client based on the structure of each deal negotiated. It is a real-time price calculator that instantaneously updates pricing as hardware and accessory prices change.
Plan information is organized in the plan manager. This utility enables the creation and modification of the structure of each service plan including all rates, features and descriptive information.
The feature manager governs feature details, and includes controls that ensure that features that are in bundles cannot be ordered separately when the bundle is selected.
The company manager oversees which plans, features, hardware and accessories are available to each client. It controls the hierarchy of the corporate account and each user who has access to the system. Approval controls are included to govern which users have permission to complete orders and, if they don’t, which management users must give approval.
WebCell is a full-featured system that has been developed and continually enhanced since 1999. In 2002, it became the backbone of managing online corporate ordering for Bell and BWireless, Telus’s largest corporate fulfillment partner in Canada. Moveable Online also developed a completely customized corporate ordering solution for Rogers in 2001.